Solutions Engineer (SME)

  • Delivery
  • Remote job

Solutions Engineer (SME)

Job description


Intelie (a Viasat Company) is a high-growth technology company, with great results over the last years. Its stream analytics platform and high-qualified clients made Intelie to be nominated as a Cool Vendor by Gartner in 2015 and one of the most innovative companies in Brazil in 2018. Intelie has also been selected to join G-Lab MIT´s program for two years consecutively and developed its internationalization plan focused in O&G for US based on the first year project.

We are looking for someone to help us in developing new business in Oil and Gas Drilling in real-time, historical analytics, and planning solutions.


Solution Engineers may have different duties and responsibilities according to their primary area of work:

Sales and Technical Proposal/Product Duties

  • Understand the market and customers profile and help management with roadmap decisions for O&G Products;
  • During the sales phase interface with both the client’s operational/ technical teams to detail the project scope and key deliverables.

Product/Delivery/SME Duties

  • Understand customer specific needs and translate into a scope of work and plan to successfully deliver it;
  • Create and deliver O&G Product, POC, POV, Delivery Technical Specification Requirements to Development team;
  • Apply knowledge/technical skills to test technical software solutions;
  • Be responsible for the technical gap analysis working together with the Product, Delivery, and Sales areas to identifying each product aspects that should be customized or developed for attending customers needs;
  • Act as Subject Matter Expert (SME), interact with the client’s operational/ technical teams translating operational requirements into software technical specifications;
  • Serve as the main SME point of contact for Intelie’s software developers and data scientists to deliver the project;
  • Contribute with Technical MVP Specification for product development when required;
  • Understand the product (LIVE) in terms of functionalities, market differentials, strengths and weakness, competitors, etc.
  • Responsible for products specification with an Engineering point of view, as well as product testing, validation, and configuration for specific use cases.

SME PO Duties

  • Define MVP functionalities for development based on SME requirements;
  • Define and evaluate product performance acceptance criteria and test requirements for approval;
  • During the implementation phase of the project, interface between the client’s operational/ technical teams and Intelie’s software developers and data scientists to deliver the project;
  • Act as a primary liaison between the teams and the customers to avoid misinterpretation;
  • Evaluate product progress at each iteration for technical requirement delivery acceptance.

Job requirements


Education, Knowledge, Hard Skills & Abilities:

  • English speaker;
  • Experience in Real-Time Drilling, Monitoring and Analysis;
  • Technical background with a Bachelor of Science in any Engineering or Scientific field preferred;
  • Solid understanding of physics and statistics and previous exposure to real-time or planning software;
  • Technical background with a minimum of 5 years of experience in Oil & Gas, with Upstream (Exploration and Production) experience preferred;
  • Previous work as Production, or operations Engineer with the field as well as office experience preferred;
  • Previous experience in FPSO projects, construction, and preparation for operation
  • Be technology-friendly and eager to learn about digitalization (Artificial Intelligence, Machine Learning, Big Data, etc);
  • Basic notions of Product Design;
  • Experience in Commercial presentations (to be persuasive and conquer the customer);
  • Technical leadership (Novice - Beginner experience).


  • Previous IT knowledge or software abilities;
  • 7- 10 years experience STEM in Drilling & Completions Well Planning, Execution, either with Drilling Contractors or Operators.

We offer:

  • A dynamic environment which is both informal and collaborative;
  • Competitive Salary and Package;
  • Flexible working hours (we value work-life balance);
  • Remote work-friendly;
  • Top-tier Health, Dental, and Life insurances;
  • Transportation voucher/allowance (VT);
  • Meal allowance (VA and VR);
  • Extended maternity and paternity leaves;
  • Subsidies: In-house English classes;
  • Self-development opportunities;
  • Subsidy for education purposes.